Your opinion is important to us

Your opinion is important to us

We’re conscious that the implementation of our new ERP system, although it is essential to optimize our future processes, presented big challenges that could generate inconvenience in our service, we appreciate your patience and comprehension during this process.

General information

Complete name*

Complete name*

Customer

Customer

Phone*

Phone*

E-mail*

E-mail*

Based on the experience

Based on the experience

How do you evaluate the following aspects?

Salesforce attention

1.- Cordiality, trustability, empathy and accessibility.*

1.- Cordiality, trustability, empathy and accessibility.*

2.-Velocity, problem solving capacity and the follow up of requirements.*

2.-Velocity, problem solving capacity and the follow up of requirements.*

3.-Tech support level in the products or services and their punctual resolution.*

3.-Tech support level in the products or services and their punctual resolution.*

Customer service

1.-Cordiality, trustability, empathy and accessibility.*

1.-Cordiality, trustability, empathy and accessibility.*

2.-Velocity, problem solving capacity and the follow up of requirements.*

2.-Velocity, problem solving capacity and the follow up of requirements.*

3.-Tech support level in the products or services and their punctual resolution.*

3.-Tech support level in the products or services and their punctual resolution.*

Operation and service in general

1.- On-time and on-place deliveries accomplishment.*

1.- On-time and on-place deliveries accomplishment.*

2.- Deliveries with accurate product-packaging conditions.*

2.- Deliveries with accurate product-packaging conditions.*

3.- Correct invoicing process regarding products, prices and requested quantities.*

3.- Correct invoicing process regarding products, prices and requested quantities.*

Products and services

1.- Specs and functionality.*

1.- Specs and functionality.*

2.- Value for money*

2.- Value for money*

Our brand

Would you recommend our brand?*

Would you recommend our brand?*

Which aspects would you improve or modify?

Which aspects would you improve or modify?

Do you follow our brand on social media?

Do you follow our brand on social media?

Siganos en nuestras redes sociales*

Siganos en nuestras redes sociales*

We’re interested in getting to know you better. Please, choose the option that best describes you:

Which area of your company do you work in?*

Which area of your company do you work in?*

Your responsibility level takes:*

Your responsibility level takes:*

Are you interested in receiving information about our new products?*

Are you interested in receiving information about our new products?*

We invite you to know about Etiflex company sites of interest

We invite you to know about Etiflex company sites of interest

SÍGUENOS EN NUESTRAS REDES SOCIALES

ETIFLEX
Av. Jesús Reyes Heroles, Lote 22 no. 6,
Col. San Pablo Xalpa, Tlalnepantla de Baz, Estado de México.

© 2026 Etiflex S.A. de C.V. | Reservados todos los derechos